Privacy Policy

Effective Date: 04/22/2025

At Elite Pool & Patio, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and disclose the information you provide through our website at https://elitepoolsindy.com (the “Site”).

By using our Site, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our website.

1. Information We Collect

We collect personal information that you voluntarily provide when filling out the contact form on our website. This includes:

  • Name: To address you personally in our communications.

  • Phone Number: To contact you regarding your inquiry or project.

  • Email Address: To follow up on your request and share relevant updates.

  • Physical Address: To understand the location and scope of your potential project.

  • Project Type & Budget: To tailor our services to your needs and project goals.

  • Message Content: To better understand your vision, preferences, or specific questions.

This information is collected solely for the purpose of responding to your inquiry and offering services related to custom pools, patios, outdoor living spaces, and related features.

2. How We Use Your Information

We use the information you provide for the following reasons:

  • Communication: To respond to your questions and provide project guidance.

  • Service Fulfillment: To deliver quotes, schedule consultations, or initiate project planning.

  • Customer Support: To ensure a smooth and responsive customer experience.

  • Internal Records: To document inquiries and maintain consistent service.

  • Marketing: To inform you about services, promotions, or events we believe may be of interest. You can opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

We do not sell, rent, or share your personal information with third parties for their independent marketing purposes.

3. Data Sharing and Disclosure

We value your privacy and only share your information under limited circumstances:

  • Service Providers: With trusted partners who assist us in operating our website or managing communications—under strict confidentiality.

  • Legal Compliance: If required by law or government regulation.

  • Protection: To protect the safety, rights, or property of Elite Pool & Patio, our clients, or others.

4. Data Security

We take appropriate technical and organizational steps to protect your personal information from unauthorized access, use, or disclosure. While we strive to safeguard your data, no method of transmission or storage is 100% secure.

5. Retention of Information

We retain your personal data only as long as necessary to fulfill the purposes stated in this policy or to comply with legal obligations. If you wish to have your information removed from our records, please contact us using the details below.

6. Your Privacy Rights

You have the right to:

  • Request access to the personal data we have about you.

  • Request corrections or updates to your information.

  • Request deletion of your data, where applicable.

  • Withdraw your consent to data processing.

To exercise any of these rights, please contact us at the email listed in Section 10.

7. Third-Party Links

Our Site may include links to external websites. We are not responsible for the privacy practices of third-party sites. We recommend reviewing their privacy policies before submitting any personal information.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have unintentionally collected information from a child under 13, we will delete it promptly.

9. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. When changes are made, we will revise the effective date at the top of this page.

We encourage you to review this policy regularly to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Elite Pool & Patio
5539 Shelbyville Rd.
Indianapolis, IN 46237
info@elitepoolsindy.com
317.509.4995
https://elitepoolsindy.com